• Cybersecurity

    How to stop WhatsApp from Crashing

    How to stop my WhatsApp from Crashing

    Does your WhatsApp crash? Do you think these are virus,  or your phone was infected by a bug? Don't panic,  just read this post .

    Sometimes you try to access your WhatsApp and it gives a crashing (pop up)  i.e
    "Restore your  chat history
    Something went wrong with your chat history.
    Dont worry you can restore your chat history from backup, if you don't restore now,  you won't be able to restore later."

    Don't worry,  almost everyone could face cranky WhatsApp issues like this.

    Why Does my WhatsApp Crash?

    WhatsApp crashing arrises due to issues related to memory, this is very crucial, a lot of people are mindless of this and this might be causing some conflict in your device which you likely do not know about. 
    Losing WhatsApp data or even Data on your device might cost any individual a fortune, to avoid this it is advisable to have a backup of your data just incase.

    Why people don't like there WhatsApp crashing?

    Are you still furious on how you can "Stop your WhatsApp from crashing" read further, you are step away from knowing how.

    In the following sections I would guide you on how you can stop WhatsApp from crashing.


    A lot of people uses WhatsApp for important things most of which includes; business, talking to clients, sharing important files i.e PDF documents, getting informations etc.

    Most people would'nt love to have their WhatsApp crashing because if they do, they would lose a lot of important files/ data which might be almost impossible to retrieve,  either from clients or from senders, it's very important to note (having a backup for files is important).

    We should also note that, most times when our WhatsApp crash this might not be  vulnerabilities against WhatsApp,  the reasons for this could be alloted to device memory,  or might be due to conflict we have on our device i.e (Internal Storage) .

    Most device has low internal storage, the internal storage is the only place WhatsApp would store it files as it doesn't accept storing its files on external storages.


    I would guild you on how you can recover/ stop losing whatsapp file due to low storage capacity.

    How do we resolve low storage issues when we have a WhatsApp crash message? usually, you would get a Pop up on your Phone which looks like this;

    "WhatsApp stopped working, clear history "

     o


    you see your WhatsApp opening and closing, it could as well give you a message like.

        "Restore your WhatsApp history ".

    Please don't clear your WhatsApp when it asks you to clear. follow the steps when you get a Pop up like that.

    Steps to stop WhatsApp from Crashing. 

    • You should get a Pop up like this to let you know your WhatsApp history is about to be cleared. 
    Whatsapp crash
    WhatsApp Pop up 
    • Quickly minimize your WhatsApp.

    • Clear all minimized app on your phone to free its RAM.

    • At the top of your phone you should see notification showing insufficient space. 

    • You would see two options click on clean thrash.
    Click clean thrash 

    • Now, when you are directed to your storage.
    Locate cached data 

    Clear cached data 
    Locate cached data and clear the cache data.

    • Don't Open the WhatsApp yet, now clear all your minimized App (your WhatsApp to be specific).  
    Space is freed 
    • Once that is done, Re -open the WhatsApp and you are good to go. 

    • If you still get the Pop up Mesaage don't feel discouraged , it's not a bug or something, kindly restart your phone and it would work perfectly.  

    • Also note,  most times you can free up more spaces when you visit your: File manager-->Locate Thumbnails  and delete the folder, make sure you activate see invisible folders, this would enable you to see your thumbnails.

    Safety Tips. 

    It is always recommended to have a backup of your WhatsApp data, always use the WhatsApp backup  if you feel your files are very important to you,  kindly have a backup of it just in case.

    This also applies to all other apps/ data on your device, it's advisable to have backup of your files so even it occurs  or you had a crash, Virus or WhatsApp bug experienced , you would still be on a safer side for having a backup .



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    Leave a comment in the section below if you wish to ask a question or something.

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